Deprivation of Liberty Safeguards

12,000 96% 16 Days £1.2m
Assessments complete Acceptance on first submission Average turnaround Identified in savings
12,000 96%
Assessments complete Acceptance on first submission
£1.2m 16 Days
Identified in savings Average turnaround

Since 2015, DoLS legislation has remained a pressure point for Authorities in ensuring that care remains in the best interests of individuals with the least restrictive practice applied.  The impact of the Mental Capacity Act (MCA) and the upcoming changes as a result of the Liberty Protection Safeguards (LPS) represent a significant challenge in ensuring individuals are assessed appropriately, by qualified individuals, meeting legislative requirements in a timely manner.

Delivering expert DoLS and LPS Services

ICS Assessment Services has been providing outsourced DoLS services in the UK since 2015 to over 20 Local Authorities, having completed over 12,000 assessments to date.  We cover the full service from Mental Health Assessment, Best Interests Assessment, From 3/4, Quality Assurance and preparation of Form 5s for authorisation

Our approach

Our rigorous Quality Assurance (QA) process and highly qualified team of QA Officers ensure assessments are provided back to the Local Authority and has led to our acceptance on first submission rate of 96% across our DoLS projects. Our Head of Service and Service Manager/DoLS Lead also provide quality control on assessments alongside professional guidance for the assessors.

Our average turnaround is 16 working days from referral to completion, allowing standard authorisations plenty of time to be completed effectively, and our rapid response DoLS services can be tailored to meet your urgent referral needs

Our team of in-house Project Co-ordinators are experienced in end-to-end management of a DoLS service including the screening of cases, allocation to BIAs, QA audit and ensuring assessments are returned in a timely manner.  To date, we have identified over £1.2m in savings with cases that have been screened and no longer require completion.


“Their services also provided excellent value for money, as they submitted high-quality assessments on time and to budget. We would not hesitate to engage with ICS in the future should the need arise.”

Head of Adult Safeguarding, West Midlands Authority


“Working with the Council’s dedicated Deprivation of Liberty Safeguards team to ensure the best possible service that would meet the Council’s needs, their attention-to-detail was excellent, and we were pleased with their work throughout. Their in-house DoLS leads were able to quality check to our standards, meaning the vast majority of assessments were accepted upon first submission with the remainder cleared extremely quickly."

Assistant Director, West Midlands Authority