Social care outsourcing: A guide

Monday, July 30, 2018

The current environment in Children’s and Adults Social Care is volatile – and it is no secret that historic practices, combined with dwindling budgets have struggled to keep up with effective ways of delivering services that meet the ever-changing needs of the population.

Creating a fixed ‘vision’ to work towards is sometimes hard to pin down when it actually comes to sourcing providers and creating a contract which offers both flexibility for you as Customer, whilst providing a stable, value-for-money and cost-effective service.

Operational Directors, Managers and Commissioners (who battle with this unpredictability in the market on a daily basis) can however, through straightforward planning and execution, create a strong contractual environment which will enable a successful model of procurement for their services.

As the buyer you must consider: 

  • Will this provide the best and most appropriate outcomes for the end user – our clients and service users?
  • What level of risk can the organisation take with regards to financial and infrastructure costs?
  • What is the market offering that we already connect with, and does the current market provide the best value for money?
 
We present our best practice tips and advice on how to make sure you are getting the best value for money when outsourcing in Social Services.