Our team

John Hitchen - Head of Projects
John Hitchen
Director 

John has been leading our projects since 2015, specialising in setting up bespoke, outcome-based solutions to issues raised by local authorities regarding their backlogs in reviews, assessments and other service delivery issues.
John Campbell - Head of Consultancy
John Campbell
Director 

John has extensive experience of delivering health and social care assignments to over 40 councils and CCG’s. John has a wealth of experience in transformation, commissioning and strategy development, having worked at a senior level with adult social care.
Christine Warner - Head of Adult Services
Christine Warner
Head of Adult Services

Christine is a Senior Manager with over 25 years' operational experience in the adult social care sector, manging local authority statutory social work and integrated health services.
Emma Blakemore - Head of Children's Services
Emma Blakemore
Head of Children's Services

Emma is a Senior Manager with extensive experience as our Head of Children’s Services in Project Work covering Assessment backlogs, Duty and Assessment Services, CIN and CLA projects.
Ryan Day  - Head of Projects
Ryan Day
Head of Projects

Ryan has an extensive background in social work recruitment prior to becoming a member of ICS Assessment Services, successfully delivering projects within several authorities including Wirral Metropolitan Council, Lancashire County Council and Oldham Council.
Simon Whitaker -
            Consultancy Manager
Simon Whitaker
Consultancy Manager

Simon is a managing consultant and business development professional with a track record of project delivery across Health and Social Care, focusing on strategic and operational improvements in the public sector.
Elly Davis - DOLS Project
Elly Davis
DoLS Project Lead

Elly was formerly the Deprivation of Liberty Safeguards (DoLS) Lead Officer for Salford City Council for over 5 years, and now leads on providing supervision, training and guidance to our Best Interests Assessors for ICS Assessment Services.
Joe Nolan - Project Consultant
Joe Nolan
Project Consultant

With extensive experience in the social work sector across Children’s and Adults’ services, Joe works across the North and East of England, providing bespoke, specialist projects in Adults' and Children's social work services.
Jack Roper - Project Consultant
Jack Roper
Project Consultant

Jack is Project Consultant for ICS Assessment Services across the South of England, specialising in effective, results-driven solutions to assessment backlogs, implementing legislation changes and managing outcomes.
Kathryn Breen - Delivery Team Manager
Kathryn Breen
Project Delivery Manager

As a PRINCE2 Practitioner, Kathryn oversees our project co-ordination team, ensuring the highest quality of service is delivered to our clients. Kathryn has a detailed knowledge of Adults and Children's social care processes and client management systems.
Natalie Hudson - Project Delivery Manager
Natalie Hudson
Team Manager

Natalie proactively supports the mobilisation phase of projects, liaising with candidates, clients and relevant departments of the business to ensure successful project delivery, personally supporting the delivery of over 8,000 assessments since 2015.